CUSTOMER REVIEWS

WE ALWAYS APPRECIATE IT WHEN OUR CUSTOMERS SHARE TESTEMONIALS ABOUT THEIR EXPERIENCES WITH US!

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  • By Soumya S. via Yelp

    Richard has been extremely thorough and professional towards the loan application. He perceived the situation in advance for me and left no room for any surprises. He patiently elaborated me the loan application process and the best offerings I could get. I will strongly recommend his support to anyone and would like to do business with him again.

  • By Sylvia L. via Yelp

    I didn't know Richard or anything about his service until a realtor recommended Richard as a lender for a property I recently purchased. Although I never met Richard in person (only communicated by phone and email), Richard was able to get my paperwork processed for the loan before the closing deadline and with time to spare. I was thoroughly impressed and would recommend Richard in a heartbeat because he really knows his stuff.

  • By Susan F. via Yelp

    Richard Pavao exceeded our expectation for refinancing our home and buying a second home. Everything flowed smoothly, quickly and accurately. Richard was extremely easy to work with, professional and kept us updated. His rates and fees where the best. Richard's knowledge of the mortgage industry is superior for sure. We will always seek him out for future mortgage help. Best experience ever!!

  • By user20179973 via Zillow

    Best mortgage banker ever. First time buyer. Helped me a lot, he did everything in 20 days. That was amazing job. Very nice and professional. Thank you so much Richard.

  • By Felix Mendoza via Yelp

    Two words: Absolutely amazing! Being a long time Oakland resident, I never thought I could afford to stay in Oakland. When it was time to look for a house again, I knew there he was the best person for the job. Richard met with me countless times to go through the financial aspects of purchasing a home, got me a great rate and made sure that I stayed within budget. Richard made the process as easy as possible, is extremely customer service oriented, responsive and even offered to close within a week! With his help, I was able to purchase a great house in Oakland in a wonderful neighborhood within budget in a short period of time.
    Richard is really easy to work with, walked me through every step of the home buying process and made the process as easy as possible. He set realistic expectations to ensure that I stayed on budget, met timelines and went above and beyond always delivering every step of the way. I appreciate his honesty and integrity, humor, commitment and passion for helping me find my new home and am forever grateful to him. Look no further if you are looking for mortgage broker in the Bay Area. He is simply the best!!!

  • By Judy O. via Yelp

    For the past 20+ years, I have used Richard Pavao as my "go-to" Real Estate Broker. The reasoning behind this is that he is straight forward, honest and has always looked for the best deal (interest rate) for me. He has also advised me in the past, and always, sound advice. He is very responsive; getting back to me, either by email or phone no later than 1 business day. I would recommend him to anyone who is looking for a broker.

  • By Debbie C.

    With more than 30 years in the real estate industry, I can attest to the quality work that Richard Pavao does for his clients. When a client or personal friend is in need of a mortgage broker, I always refer them to Richard Pavao without hesitation.

  • By Ryan

    Richard came highly recommended to me by a mutual friend in the industry. I was told that Richard was an outstanding human being and the best at what he does. He has certainly lived up to the hype. I would recommend him to anyone.

  • By Ricardo

    For some 20 years Rick has been helping us secure the best possible loans and refinances. He takes the time to explain everything. No questions are too small. He really cares about you understanding your options. I an now in escrow with another loan officer as a result of an arrangement with the seller. I really appreciate his attention. You can rest assured I will be checking with Rick to refi if he has a better option.

  • By Charlie

    I recently visited your website, and found it very easy to navigate. It looks really professional and has a smooth layout.Other similar real-estate sites have been much more difficult for me to negotiate.Thanks for making it simple for me.

  • By Tim

    My first loan with Richard Pavao was in 1989 and he has been our mortgage broker ever since. We’ve had about a half-dozen loans during that time. We’ve found him to work hard and shoot straight with us.

  • By Paul & Linda McCormic

    Richard provided us with prompt, professional service that expedited the completion of our refinance. We were very pleased with the personal touch Richard provided!

  • By Barbara

    Without a doubt Richard Paavo knows his business. He saved me so-o-o much money thru a refinance loan. He is caring, personable and competent. He is a straight ahead guy you can trust!! You just can’t find a better person to work for you! He made the whole process so painless. My brother recommended him many years ago…and he will always be my “GO-TO GUY” for mortgage info and transactions. Hats off to you, Richard!! Wishing you the best…

  • By Leon Moore

    I have used Rick on 2 or 3 refinances of my residential property and have been extremely pleased with his services. He always has my interest in mind and is so helpful in helping be through the mine fields that can exist in purchases or refinances. He is always available for any questions or explaining alternatives and definitely is the professional I recommend.

  • By Christy & Matthew

    Richard was recommended to me several years ago, and now everyone in my family calls him when they are purchasing a home or refinancing. He’s a great guy that you can trust, and he finds the best loan to fit your needs. He’s very personable and works hard for his clients

  • By Joyce

    We have refinanced our mortgage twice in the past few years and Richard did an excellent job in getting us the absolute best rates available and provided excellent customer service. We couldn’t be more pleased

  • By Karl & Cindy Eckel

    I was recommended by an accountant to use Richard for my mortgage lending. I contacted him, got a great rate and he took care of all the details. It was a great experience and I appreciate all his information and knowledge. I believe we re financed 2 or 3 times over the past eleven years. Thanks so much, Richard and Team!

  • By Steve

    We recently refinanced a rental property with Richard. The transaction was one of the most smoothest ones that I have encountered. The loan closed quickly without any hassles. Would definitely use Richard again. He does a fantastic job!.

  • By Chuck K

    Just completed a refinance. Very smooth process. Richard made everything very simple and suggested options that worked well for our situation Plus rates were better than competition. Would definitely recommend.

  • By Bruce Baird

    Richard refinanced our home, helped us save a bunch of money, was easy to work with and made the process smooth and easy.

  • By Ju Dee Bell, Dennis Harvey and Natasha Ropchan

    We’ve worked with Richard for 20+ years after he was referred to us by a client who just loved him. His service is on point, he is fast, efficient, great with us as well as the clients and is a guaranteed close. Very informed and helps all understand the transaction from start through close. Highly highly recommended!

  • By Chris Boddum

    Richard has processed two loans for us. Both were efficient, fast and problem free. We highly recommend him.

  • By Lisa & Tim Taylor

    A dear friend of ours, the late Robert Bethany of Alameda, gave us much appreciated financial advice. Through him we met Richard Pavao, who subsequencially handled the re-fi or our present home in 2009. We highly recommed Mr. Pavao as he did all the paperwork, got the facts and used an excellent title company to get us the best loan out there. He was fast and accurate. His professionalism really stood out especially compared to a well known bank we previously used. Richard was likable and sympathetic to our needs. We would use his services in the future without hesitation.

  • By Stacie & Jason Weed

    Rick has been our mortgage broker since we bought our first house(18 yrs ago). He is honest, straight forward and makes it easier to understand all the information so you can make a good decision. He always answers our questions and always returns calls with in a day. These are very important things when you are in such a big transaction. We highly recommend him.

  • By Art Marmolejo

    We used Richard several years ago, and it was probably the best experience we’ve had with Real Estate transactions. I will definitely use him again

  • By Angela & Matthew

    Richard has been our go to person for financing and re-financing our home. He is very knowledgeable and quick to answer any questions/concerns we may have. Richard makes it a very streamlined experience and we trust him completely with providing us with the best loan possible!

  • By Brigitte

    Many years ago when interest rates were really up there, a colleague in my office recommended Richard to help me re-finance my loan. I have never regretted it, Each time Richard was able to reduce my rate, hardly any paper work and no points. A no stress experience! Highly recommend!

  • By Travis & Kelly

    Richard was there from the beginning until the end and was always available. First we met with him in person and he helped us get our finances and credit scores in order so we could meet all of the loan requirements. Next he got us pre-qualified and established how much we could borrow. Once we found the right property he helped us find and apply for the best loan. Then there were some issues with documentation and he solved those problems. The loan settled, we are in our home and if we have any questions he is still there for us. Richard has the knowledge and experience to help you and is transparent throughout the process, taking the time to explain everything in detail. For these reasons we give him our highest recommendation

  • By Bryce & Kellie Robison

    Anyone who has ever purchased or re-financed a home will tell you that it can be the most stressful transaction of your life. Richard takes all of the stress out of home finance. My wife and I have gone through four re-finances and one purchase with Richard over the past 20+ years and have received the best service possible. You still have to provide the myriad of paperwork that the lenders require, but Richard provides a detailed list of what you need and a secure and easy way to submit all of the items. The document signing has been done in the comfort of our home, with a Notary that makes house calls. Richard is always there for his clients to answer questions or give advise. If you are going to purchase or re-finance a house, you need to contact Richard and let him work for you. He will make it a pain free experience and you will never want to do it any other way in the future. Thank you, Richard.